Refund and Cancellation Policy
At PLAN YOUR HOLIDAY, we understand that travel plans may sometimes need to be altered or cancelled. We strive to provide you with a fair and transparent cancellation policy to ensure your convenience while also managing the operational costs associated with your booking. Please take a moment to familiarize yourself with our cancellation policy before making a reservation with us:
- Cancellation Timeframe:
- For Flight Bookings:
- Domestic Flights: Cancellations made at least 24 hours before the scheduled departure time will be eligible for a refund, subject to airline policies and charges.
- International Flights: Cancellation policies for international flights vary by airline. Please refer to the specific airline’s terms and conditions when booking.
- For Hotel Reservations:
- Cancellations made 48 hours or more before the check-in date will receive a full refund, less any applicable processing fees.
- Cancellations made within 48 hours of the check-in date may incur a cancellation fee equivalent to one night’s stay, in addition to any processing fees.
- For Tour Packages:
- Cancellation policies for tour packages will vary depending on the tour operator and destination. Please refer to the specific tour package terms and conditions when booking.
- For Flight Bookings:
- Refund Process:
- Refunds, if applicable, will be processed within 15-30 business days from the date of cancellation.
- Please note that any refund amount will be subject to deductions for processing fees, cancellation charges imposed by airlines, hotels, or other service providers, and any non-refundable fees paid upfront.
- Change or Modification Requests:
- Any change or modification to your booking is subject to availability and may incur additional charges. These charges will vary depending on the nature of the change and the terms and conditions of the service providers (airlines, hotels, etc.).
- No-Show Policy:
- If you do not arrive on the scheduled date of your reservation (a “no-show”), you may not be eligible for any refunds. It is essential to inform us of any changes or delays in your travel plans to avoid being classified as a no-show.
- Force Majeure:
- In case of unforeseen circumstances such as natural disasters, political unrest, or any other event beyond our control, Fly Fortune reserves the right to modify or cancel bookings. We will work closely with you to find suitable alternatives or provide refunds as per the circumstances.
- We strongly recommend purchasing travel insurance to protect your investment against unexpected cancellations and other travel-related issues.
- Contact Us:
- For cancellation requests or any inquiries related to your booking, please contact our customer support team at email@example.com.
Please note that this cancellation policy may be subject to change without prior notice, and the specific terms and conditions of your booking may vary. We encourage you to review the terms and conditions provided at the time of booking and to contact us directly for any clarifications or concerns.
By making a reservation with PLAN YOUR HOLIDAY, you agree to abide by the terms and conditions of this cancellation policy. We appreciate your understanding and look forward to assisting you with your travel needs. Safe and pleasant travels!