Privacy Policy

PLAN YOUR HOLIDAY respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, E-mail, telephone number and any other personal information) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our website.

In general, you can visit WWW.PLANYOURHOLIDAY.COM without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.

Cookies are small pieces of information that are stored by your browser on your device's hard drive. Cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your Personal Information. The use of cookies is very common on the Internet. Some of our web pages use ‘cookies’ so that we can better serve you with customized information when you return to our site. Cookies are identifiers which a website can send to your browser to keep on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyze is used to improve our service to you.

There are times when we may collect personal information from you such as name, physical address or telephone number. It is our intent to inform you before we do that and to tell you what we intend to do with the information. Generally, you will have the option not to provide the information, and in the future, you will be able to ‘opt out’ of certain uses of the information. If you choose not to provide the information we request, you can still visit WWW.PLANYOURHOLIDAY.COM but you may be unable to access certain options, offers and services.

We may also ask you for other personal information, such as your frequent traveler numbers. We require this information to process, fulfill and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more travelers other than yourself, you must confirm and represent that each of these other travelers have agreed, in advance, that you may disclose their personal information to us.

As a WWW.PLANYOURHOLIDAY.COM site member, you can choose to complete your online profile by providing us with travel preferences, frequent - traveler or affinity numbers, credit card billing information, paper ticket delivery address, and other personal information. This information is primarily used to assist you in making reservations quickly without having to type in the same information repeatedly. For example, you can store your airline frequent - flyer numbers so that when you make a reservation on that airline, we may automatically pre – fill the frequent - flyer number input box for you.

PLAN YOUR HOLIDAY values opinions and comments from members, so we frequently conduct online surveys. Participation in these surveys is entirely optional. Typically, the information is aggregated, and used to make improvements to the WWW.PLANYOURHOLIDAY.COM site and its services and to develop appealing content, features and promotions for other site members. Survey participants are anonymous unless otherwise stated in the survey.

When you reserve or purchase travel services through PLAN YOUR HOLIDAY, we must provide certain of your personal information to the airline, hotel, car - rental agency, travel agency or other involved third party to enable the successful fulfilment of your travel arrangements. However, we do not sell or rent individual customer names or other personal information to third parties (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the user or others).

From time to time WWW.PLANYOURHOLIDAY.COM may add or enhance services available on the Website. To the extent these services are provided, and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the Website the better and easier to use.

WWW.PLANYOURHOLIDAY.COM will take appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. WWW.PLANYOURHOLIDAY.COM will continue to enhance its security procedures as new technology becomes available.

When you reserve or purchase travel services through us, we must provide certain of your Personal Information to the airline, hotel, car - rental agency, travel agency or other involved third party to enable the successful fulfilment of your travel arrangements.

However, we do not sell or rent individual customer names or other Personal Information to third parties except sharing of such information with our alliance partners or vendors who are engaged by us for providing various promotional and other benefits to our customers from time to time basis their booking history with us.

If our privacy policy changes in the future, it will be posted here and a new effective date will be shown. You should access our privacy policy regularly to ensure you understand our current policies. Please reference the privacy policy in your subject line.

WWW.PLANYOURHOLIDAY.COM will attempt to respond to all reasonable concerns or inquiries within seven business days of receipt.

Online Payments - Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: The privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information:

The payment system of the bank may collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfil your specific request. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology:

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information:

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security:

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

GDPR / Privacy Contact Information:

We are compliant with all GDPR rules. If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: gd@planyourholiday.com

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Thank you for using WWW.PLANYOURHOLIDAY.COM

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