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   PLAN YOUR HOLIDAY – A lasting Experience
 

Warm Greetings!
Mr. Gaurav Dogra - Chairman
Mobile : +91-9818793736, 9811774252
Address : C-6/9 Safdarjung Development Area New Delhi-110016 India
Telephone : +91-11-46082260-1-2-3-4
Fax : +91-11-41682800
Email : gauritravels@planyourholiday.com


  
GAURI TOURS & TRAVELS (GTT) - Complete Holiday Solution 


GTT
 is a total travel management organization dedicated to provide quality service to leisure & business travellers. GTT has made a name in the domain of travel & tourism as a reliable & efficient travel management organization. Over the years GTT has come to realize that the only key to long term success lies in providing best possible service at an affordable rate. Today, GTT is considered as a sound & progressive travel & tour management organization. This scintillating disposition is purely through dedicated teamwork backed by experience, global network & a result of adhering to well defined business principles & goals over the years.

A distinctive feature of GTT is its highly motivated & well-trained staff that provides the kind of attentive & sensitive service that is rare today, for example, in  transport division all chauffeur's are fully vetted, police verified, medically examined (time & again), have valid driving licence & batches, are experienced, clean, English speaking, carry mobile phone, wear proper uniform & are well versed with all the routes.  GTT has full details of its chauffeur's with photographs. Ongoing chauffeur training includes aspects such as security driving norms, courteous behaviour as well as emergency procedures. All chauffeur's carry calling card which they hand over to the guests. Calling card has chauffeur's name, mobile number, vehicle number, vehicle type & 24 hrs. customer service number. Vehicles owned by GTT are modern, clean, have comfortable seats, are equipped with MP3 music system, first aid kit, umbrellas, laptop charger, tissue box, maps, mineral water & much more.  GTT 24 hrs customer service department is in constant touch with chauffeur's to make sure that not only the service is on time but also that the esteemed guests are comfortable while on board. GTT commitment to excellence, attention to detail & personalised service has ensured a loyal guest list & worldwide accolades in the hospitality industry.

GTT is positioned to pioneer in travel technology to provide quality travel products, information & related services to its customers. The aim is to reduce transaction time, introduce new ideas, concepts & offer competitive price to its customers without compromising on service levels. GTT represent several hotels, resorts, service apartments, palaces, health centres, golf clubs, etc across the world which are carefully selected for their style, sophistication & the highest standards of service, for example Trident  hotels are superior first class international hotels with contemporary facilities offering quality & value.

GTT specializes in providing very personalized service. Its team follow the principles of quality with dedication. With regular quality program a large percentage of problems are eliminated. Each record is sent to a special queue immediately upon completion of reservation, in short, quality assurance is an ongoing process throughout the day. The quality of service begins with the first telephone call, fax or e-mail sent to the office of GTT. GTT has a firm policy of answering all communications within 15 minutes. In the event of a complicated quotation or reservation, clients receive an immediate status report & a date by which the information will be forwarded, incase the exact requirement is not met with then always a reply with the closest available alternative is sent, client is never left waiting without an answer, team of GTT know's how frustrating & annoying that can be. Out of office hours clients are referred to another number, where one of GTT senior staff gives every assistance possible.

 
Portfolio of Services offered by GTT
  • Ticketing – International and Domestic.
  • Passport & Visa facilitation.
  • Domestic and International Hotel reservation.
  • Car and Coach rentals (within and outside India).
  • Foreign Exchange (Purchase & Sale).
  • Rail services (within and outside India).
  • Conference and Exhibition management.
  • Incentive group tours (Managers & Dealers).
  • Inbound, Outbound & Domestic tours.
  • Sea Cruises.
  • Overseas Medical Insurance.
  • Fortnightly News Flash.
  • Travel implant services.
  • International Phone cards.
Certifications of GTT
  • IATA : International Air Transport Association
  • TAAI : Travel Agents Association of India
  • ITTA : Indian Tourist Transporters Association 
 
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